Case Study: Fortis Property Management streamlines pet screening and reduces onsite burden with PetScreening

Pet-Responsible Communities and Unburdened Onsite Teams

Fortis Property Management, a third-party property manager with nearly 40 communities, faced the challenge of a cumbersome, manual pet screening process that burdened its onsite teams and limited its appeal to renters by eliminating a large pool of pet-owning applicants. To streamline operations and become more pet-friendly, the company sought a solution and chose to implement the PetScreening platform based on positive past experiences from team members.

By adopting PetScreening, Fortis was able to outsource assistance animal requests and utilize the platform's FIDO Score to assess pet risk, freeing its property managers from tedious verification tasks. The results were significant: PetScreening processed nearly 6,000 resident profiles portfolio-wide. This implementation successfully relieved onsite teams of administrative busywork, reduced liability, and provided a more efficient, responsible way to manage pets across their properties.

Fortis Property Management

Katie Ashley

Fortis Property Management