Case Study: Centre hospitalier Le Vinatier achieves automated, error-free on-call scheduling with PetalMD's Petal On-Call

Simplify the Planning and Management of On-Call Physicians

Centre hospitalier Le Vinatier, a psychiatry and mental health hospital on the outskirts of Lyon with 220 psychiatrists and over 2,300 staff, sought to digitize and modernize the planning and management of its physician on-call services to cut operating costs, eliminate scheduling errors and access reliable data. After a tender the hospital selected PetalMD’s Petal On-Call solution to address these challenges.

PetalMD implemented Petal On-Call in just 18 days, delivering automated planning, real-time schedule updates, self-serve on-call swaps and equity reporting. In three months the system produced 1,400 on-call shifts automatically, enabled 400 physician swaps, recorded 0 communication errors, saved nearly 100 hours of manual planning and eliminated hundreds of hours of annual administrative work, while physicians rapidly adopted the tool and reported high satisfaction.

Centre hospitalier Le Vinatier

Florence Grellet

Director of Medical Affairs