Case Study: a leading bank achieves higher employee engagement and a 71% response rate with Perx Technologies

How did a leading bank smartly connect with its employees to improve their employee retention rate

The customer, a leading bank in Southeast Asia, faced a challenge with low employee engagement. Traditional communication methods like email and office displays were failing to generate sufficient interest from staff. To improve response rates for its programs, the bank partnered with Perx Technologies and utilized the Perx Platform.

Perx Technologies implemented a gamified digital campaign for Chinese New Year, using the platform's Campaign, Rewards, Digital Voucher, and Gamification capabilities. This solution resulted in an overwhelmingly positive reaction and one of the highest engagement rates in the bank's history. The measurable impact was significant: over 7,300 employees were engaged, achieving a 71% response rate and leading to an improved employee experience.