Case Study: HelloFresh achieves seamless onboarding and automated HR processes with Personio

Rapid growth, compliance standards for listed companies, basic processes must fit

HelloFresh, the world’s largest meal kit delivery service (sending over 30 million meals a month and employing more than 2,500 people), faced error-prone, Excel-based HR processes for leave, sick pay and preparatory payroll that were time-consuming and lacked transparency. Needing a single, highly customizable solution to support complex approval and reporting workflows, HelloFresh selected Personio’s HR platform.

Personio implemented a unified HR system—initially for absences and payroll prep and later for onboarding and reporting—migrating data quickly and going live within a month. Personio automated onboarding, eliminated many internal emails, enabled employees to maintain their own data, reduced onboarding steps, streamlined master-data and payroll preparation, and provided built-in reporting (e.g., turnover statistics), delivering faster, more transparent HR operations for HelloFresh.

HelloFresh

Julian Lürken

Global Head of HR