Case Study: American College of Physicians achieves reliable, scalable revenue and member services with Personify Corp (Personify360)

American College of Physicians - Customer Case Study

The American College of Physicians (ACP), a large nonprofit medical association, needed an association management system that could handle its size and complexity—off-the-shelf AMS options fell short. ACP had previously used Personify’s earlier products and chose Personify360 because of the vendor’s deep association expertise and their team’s creativity and commitment to understanding ACP’s unique needs.

Personify360 became the foundation for ACP’s member and customer systems, supported by dedicated Personify staff who helped design customized solutions. As a result, more than 90% of ACP’s revenue now flows through Personify and 65% is processed via its online store, providing reliable transactions and flexibility to tailor the customer experience.

American College of Physicians

Bob Murray

VP, Information Services