Persona
42 Case Studies
A Persona Case Study
Square worked to help its small business sellers access SBA Paycheck Protection Program loans through Square Capital during the early, fast-moving days of the COVID-19 relief effort. To speed up applications and avoid bottlenecks, Square needed a way to verify applicant identities accurately and quickly as part of its PPP workflow, and it turned to Persona.
Persona provided a fully automated identity verification solution that Square Capital integrated into its PPP process. The result was identity checks completed in seconds instead of hours, helping Square submit accurate applications faster, improve compliance, and support tens of thousands of small businesses with a smoother and more efficient funding experience.
Audrey Kim
Head of Product