Case Study: Royal Star & Garter improves staffing decisions and cuts costs with Person Centred Software’s Staffing and Dependency tool

Royal Star & Garter cuts staffing admin to 10 minutes per entry with Person Centred Software

Royal Star & Garter, a care home group supporting veterans, faced a challenge in making informed, data-driven staffing decisions. They were using a fragmented system of Excel spreadsheets to manage resident dependency and staffing levels, which lacked real-time insights and made consistent decision-making difficult. Seeking a better solution, they turned to Person Centred Software and implemented its Staffing and Dependency tool to work alongside their existing mCare digital care planning system.

The solution from Person Centred Software integrated seamlessly with mCare, pulling resident data through to avoid double entry and provide a unified view. This provided Royal Star & Garter with clear, data-backed insights for smarter staffing, which reduced their reliance on agency staff and cut costs. The tool also improved compliance by offering solid evidence for audits and funding requests, and it delivered unexpected benefits by fostering collaboration among care teams during the implementation process.

Royal Star & Garter