Case Study: B&M Care improves dementia care with Person Centred Software’s mCare

B&M Care improves dementia care for 1,340 residents with Person Centred Software

B&M Care, a family-run provider of residential and specialist dementia care, faced challenges with inefficient paper-based records that made care planning difficult and time-consuming for staff. This administrative burden limited the time carers could spend on direct, personalized care for residents, the majority of whom live with dementia. To address this, they partnered with Person Centred Software to implement its mCare digital social care record system.

The mCare solution from Person Centred Software streamlined record-keeping with features like icon-driven care notes, enabling staff to record information quickly and accurately at the point of care. This saved significant time on administration, allowing carers to devote more hours to hands-on, personalized resident care. The system also provided powerful tools for delivering better dementia care, including the 'Who I Am' profile and integrated pain assessment via PainChek®, leading to improved outcomes and enhanced oversight for the management team.

B&M Care