Case Study: a global software firm achieves 80% rules automation with Persistent Systems' Generative AI solution

Utilizing Generative AI for data interchange automation

A global software firm specializing in B2B enterprise applications needed to modernize its Integration and API Management Platform. The challenge was that data interchange rules were manually interpreted from natural language, leading to repetitive work and errors for developers. Persistent Systems was engaged to address this challenge.

Persistent Systems implemented a solution using Generative AI, specifically OpenAI GPT-4 APIs on Microsoft Azure, combined with Natural Language Processing and a Few-Shot training approach. This system automated the interpretation of complex rules, achieving 80% automation and delivering a 60% savings in total labor costs while significantly improving accuracy.