Case Study: American Multinational Healthcare Corporation accelerates proposal response time by 90% with Persistent's GenAI TS CoPilot

US pharma leader accelerates proposal response time by 90% with GenAI-based solution

An American multinational healthcare corporation faced a manual and inefficient process, where its technology service organization struggled to create thousands of statements of work and proposals yearly from dispersed knowledge sources. To address this, the customer partnered with Persistent Systems to build a Generative AI-based TS CoPilot platform to automate responses and streamline creation.

Persistent Systems developed a solution using Azure OpenAI GPT-4 and other technologies to create a CoPilot that taps into various data sources and uses LLMs to guide users. This platform decreased human touch points by 70-80% and accelerated proposal response time by 90%, significantly speeding up the client's ability to respond to requests while connecting disparate technology assets.