Case Study: US-Based Healthcare Intelligence Company improves trial data review efficiency with Persistent Systems

US-based healthcare intelligence company improves trial data review efficiency with automation

US-Based Healthcare Intelligence Company, a leading provider of advanced analytics and clinical research services for the life sciences industry, was struggling with a legacy data review module that could not handle large data volumes efficiently. The performance issues caused poor data management, limited transparency and integrity, and made it harder to review critical clinical trial discrepancies. To address this, the company turned to Persistent Systems for help, including support for managing data from third-party systems and databases such as Oracle and Microsoft SQL.

Persistent Systems used the Appian platform to build a centralized, integrated data review module that automated end-to-end discrepancy tracking and resolution. The solution extracted inconsistent data from external systems, enabled online and offline workflows, and tracked email-based responses through to closure. As a result, the customer reduced manual effort by 80%, improved discrepancy turnaround time by 40%, and accelerated time-to-market by 45%.