Case Study: a multinational financial services company streamlines identity management with Persistent Systems and Ignite

Unique Solution Framework Streamlines Business Processes for Multinational Financial Services Company

A multinational financial services company faced significant challenges with its Oracle Identity Manager (OIM) implementation, including a complicated user interface and an inability to customize forms for its unique business processes. These inefficiencies hampered the user experience and limited the platform's functionality. Persistent Systems was engaged to address these identity and access management issues.

Persistent Systems implemented its Ignite solution, a workflow-based interactive tool that dramatically improved the OIM user experience. They also developed a unique JSON ingestion process framework, which allowed for customizable forms and empowered application managers with self-service capabilities. This solution led to a 50% increase in applications onboarded into the identity platform, providing the client with greater operational flexibility, streamlined processes, and a significant competitive advantage.