Case Study: Ricoh achieves real-time operational visibility and agility with Persistent Systems’ Apriso solution

Ricoh Replicates Agility Across Operations with Apriso

Ricoh, the global office appliance and electronics manufacturer, needed a more streamlined semiconductor wafer testing process to support its growing electronic device business. The company was also looking for real-time visibility across production and supply chain operations so it could respond faster to shifting market, demand, and supply conditions. Persistent Systems supported this transformation with the Apriso operations execution platform.

Persistent Systems implemented Apriso to connect Ricoh’s production, logistics, quality, maintenance, employee tracking, and supplier processes through a flexible, web-based system built on a service-oriented architecture. The solution delivered real-time WIP visibility across warehouses, subcontractors, and suppliers, improved data integration with existing systems, reduced maintenance effort, and gave managers better control over operations; the full implementation was completed in just five months.

Ricoh

Akira Matsushima

Senior Specialist