Case Study: 8×8 achieves zero-touch partner platform modernization with Persistent Systems

Modernization of XCaaS platform for zero-touch deployments

Persistent Systems partnered with 8x8, a global communications provider with over 2 million business users. The customer's challenge was to transform into an XCaaS (Experience Communications as a Service) leader by building a new Partner Exchange platform. This platform needed to automate infrastructure setup and streamline channel onboarding and sales processes.

The solution from Persistent Systems involved an accelerated migration from AWS to Oracle Cloud Infrastructure (OCI) to reduce costs. They implemented a cloud-based platform using Infrastructure-as-Code for automated, zero-touch provisioning. This modernization effort resulted in 8x8 acquiring over 650 new partners across 40+ countries and achieving a 40% cost savings.

8×8