Case Study: Leading US Clinical Research Organization reduces turnaround time and costs with Persistent Systems

Leading US clinical research organization reduces turnaround time and costs with API-led integration

Persistent Systems helped a leading US clinical research organization, the world’s second-largest CRO, modernize its integration landscape. The customer needed an integration architecture blueprint, API management to expose consumer APIs to internal and external partners, reference data management for automated lookups, and an automation framework to reduce operational overhead while migrating from its existing platform to a new product stack.

Persistent Systems analyzed the legacy TIBCO implementation and rebuilt the services in MuleSoft with improved architecture and design. The vendor delivered 150+ services across 10+ applications, added Kafka-based messaging, and redesigned legacy interfaces to improve performance. As a result, the customer became an API-enabled enterprise with better operational intelligence, reduced risk, improved turnaround time, and significantly lower implementation costs.