Case Study: a large home healthcare service provider automates payment processing with Persistent Systems and UiPath

Large home healthcare provider leverages RPA platform to automate payment processing

Persistent Systems helped a large home healthcare service provider address its heavy reliance on manual payment processing, which made it difficult to track and trace payments, streamline email-based requests, and integrate with legacy mainframe systems. The client also needed a rule-based payment release process that would reduce manual effort, time, and manpower costs.

Persistent Systems implemented an RPA solution using UiPath to automate payment processing and reconciliation, including email parsing, mainframe integration, case-status retrieval, and automated report generation. The result was 9,000+ records processed each month, zero manual effort after implementation, and 100% data accuracy in audit and business reports.