Case Study: Hubtex improves productivity with Salesforce and Persistent Systems

Hubtex leverages Salesforce for increased productivity through comprehensive cross-departmental collaboration

Hubtex, a German manufacturer of custom-built industrial trucks and special-purpose logistics equipment, faced challenges with data silos and a lack of a unified CRM. This hindered their cross-departmental collaboration, marketing efforts, and reporting. To address this, they partnered with vendor Persistent Systems for a robust CRM solution.

Persistent Systems implemented a comprehensive Salesforce solution for Hubtex, utilizing Sales Cloud, Service Cloud, Experience Cloud, and Pardot. This provided a central 360-degree view of customer data, breaking down silos and automating processes. The results included significantly improved transparency, more efficient customer interactions, and enhanced collaboration between sales, marketing, and customer service teams.

Hubtex