Case Study: Soitec achieves accurate demand forecasting with Persistent Systems and Salesforce

How Persistent helped Soitec harness its exponential growth with Salesforce Sales Cloud

Soitec, a world-leading supplier of semiconductor materials, was growing rapidly and needed a better way to manage commercial activity and forecasting. With its sales doubling in just three years, the company moved beyond spreadsheets and emails and turned to Persistent Systems to implement Salesforce Sales Cloud and Service Cloud, along with Next integrations, to centralize customer data and support its expanding sales operations.

Persistent Systems integrated Salesforce with Soitec’s Oracle ERP and Google tools, and customized the platform with tailored input screens and a bespoke demand management tool for forecasting demand over eight quarters. The result was a centralized, intuitive CRM that improved collaboration, sped up customer request handling, and enabled more accurate demand forecasting across Soitec’s six business units.

Soitec

Christophe Cordina

Deputy Sales Director