Case Study: Pellenc ST boosts quote efficiency with Persistent Systems and Salesforce CPQ

How Persistent helped Pellenc ST to become more responsive and competitive through Salesforce’s CPQ solution

Pellenc ST, a fast-growing optical sorting solutions provider for the waste and recycling industry, needed to speed up and standardize a highly complex sales quoting process as demand increased. The company chose Persistent Systems to help implement Salesforce CPQ as part of a broader digital transformation, aiming to simplify quote preparation, manage intricate product configurations, and lay the groundwork for future ERP integration.

Persistent Systems implemented Salesforce CPQ in two phases, covering Configure, Price, and Quote functionality, along with approval rules and spare parts integration. The results were immediate: Pellenc ST cut quote preparation time by 40% to 50%, doubled the number of offers created in CPQ within a month, and improved sales team productivity and responsiveness, with strong user adoption across the Salesforce platform.

Pellenc

Annet Mathieu-Borde

Process and Customer Digitalisation Project Manager