Case Study: l’Agence du Don en Nature streamlines donation redistribution with Persistent Systems and Salesforce B2B Commerce

How Persistent helped l’Agence du Don en Nature streamline and boost its ecommerce business with Salesforce’s B2B Commerce solution

l’Agence du Don en Nature, a French non-profit that redistributes new unsold non-food products to people in need, faced major operational changes after the 2022 AGEC anti-waste law. To better manage donation redistribution, stock visibility, recipient matching, and data consolidation, the organization turned to Persistent Systems and Salesforce B2B Commerce, along with Sales Cloud, to support its evolving ecommerce-style needs.

Persistent Systems implemented Salesforce B2B Commerce and the necessary Sales Cloud components, then integrated the platform with Sage X3 ERP via ETL and customized the solution to make product delivery fairer and more efficient. The result was a more automated, better-connected redistribution process that improved visibility across inventory and enabled faster donation allocation, helping l’Agence du Don en Nature significantly accelerate its activity.

l’Agence du Don en Nature

Romain Canler

Chief Executive Officer