Case Study: a global IT solutions provider achieves higher uptime and employee mobility with Persistent Systems and Google Workspace

Global IT solutions provider migrates to Google Workspace with Persistent, increases uptime and employee mobility

A global IT solutions provider headquartered in India faced significant challenges with its on-premises Microsoft Exchange Server, including excessive downtime, high volumes of spam, and substantial time and cost investments in server maintenance and user support tickets. Partnering with Persistent Systems, the company sought to implement Google Workspace Basic to create a more robust and cost-effective communication and collaboration platform.

Persistent Systems executed a full migration to Google Workspace, moving one year of email data for 500 users. The deployment was managed in three phases with tailored change management sessions and a self-learning portal to ensure user adoption. The solution also included migrating content from SharePoint servers to Google Sites. As a result, the client achieved reduced IT costs and admin overhead, a significant decrease in support tickets, increased uptime, and improved employee mobility.