Case Study: French Transnational Company achieves 20% revenue uplift with Persistent Systems

Front-to-back Digital Transformation Resulting in 20% Revenue Uplift

French Transnational Company, a multi-million-dollar French transnational company managing water, waste, and energy services, was struggling to meet revenue targets in its UK operation. Persistent Systems helped address the heavy paper-based administration, siloed departmental processes, and lack of visibility that were slowing turnaround times and limiting room for transformation and product innovation.

Persistent Systems delivered a front-to-back digital transformation using a cloud-hosted application stack on AWS, a unified data platform, and new customer-facing digital channels including a mobile app and web portals. The solution streamlined internal workflows, improved customer communication and service delivery, and created a single source of truth for operations, resulting in a 10% productivity gain, 20% revenue uplift, and 30% lower optimization costs.