Case Study: Monument Bank accelerates digital banking with Persistent Systems

Empowering Digital Banking Through Cloud and Automation

Persistent Systems partnered with Monument, a neo bank in the UK, to help them launch faster and more seamless digital banking services. The bank's challenge was to build an integrated, omnichannel platform powered by automation and cloud technologies to enhance customer experience without the burden of technical debt.

The solution involved creating a core platform using the Mambu SaaS system and integrating it with several third-party services for critical functions. Persistent Systems implemented rule-based automation and an AWS data lake, which lowered turnaround times for services like loans and account openings. This allowed Monument to deliver its first digital product to market within six months, ensuring both speed and compliance.

Monument Bank

Steve Britain

Chief Operating Officer