Case Study: Large Third-party Administrator of Health achieves a modern data governance roadmap with Persistent Systems

Data maturity model and reference data architecture for one of the largest third-party administrators in the United States

Persistent Systems worked with a large third-party administrator of health claims in the United States to address a fragmented data landscape built on multiple legacy IT and business systems. The customer lacked a clear data governance strategy and had struggled to centralize data in a data lake because of execution and latency issues, prompting Persistent Systems to perform a holistic assessment of data ingestion, processing, and downstream application needs across the environment.

Persistent Systems delivered a data maturity model, detailed gap analysis, and reference architecture for end-to-end data integration, data management, and data governance. The engagement uncovered 20+ pain points across 6 areas of concern and produced a roadmap with timelines, along with deployment options spanning on-premises, cloud, and hybrid models.