Case Study: a US-based animal pharmaceutical company achieves major automation and efficiency gains with Persistent Systems

Animal Health Company Enhances Productivity and Customer Satisfaction with Low-Code Platform

An animal health company, a leading US-based producer of vaccines and medicine for pets and livestock, faced significant challenges in automating its supply chain, logistics, and financial operations. These difficulties included a time-consuming product availability reporting process, a strict 24-hour export compliance window, and error-prone manual rebate calculations. To address these issues, the company partnered with Persistent Systems for a low-code automation solution.

Persistent Systems implemented a comprehensive low-code and robotic process automation (RPA) solution. Their team automated the reporting process, developed bots for document retrieval and compliance uploads, and created automated systems for VAT filing and rebate calculations. The results were substantial, including over 1,000 automated document uploads and more than 2,400 hours saved. This led to increased efficiency, error-free tax filing, and a significant boost in customer satisfaction for the animal health company.