Case Study: Lanes Group Plc achieves a 57% reduction in staff attrition and a 98.3% increase in employee happiness with Perkbox

Lanes Group Increased staff retention and employee happiness with Perkbox

Lanes Group Plc, the UK’s leading drainage and wastewater specialist working largely for Thames Water with around 2,000 office and field staff, faced major talent attraction and retention challenges and identified a direct link between employee experience, wellbeing and health & safety. To address these issues they selected Perkbox’s employee benefits platform (perks, recognition and mental health supports) as a simple, easy-to-use solution.

Perkbox deployed its perks, recognition and wellbeing tools across Lanes Group Plc, driving measurable improvement: a 57% reduction in staff attrition, a 98.3% increase in employee happiness and sickness/absence down to 1.8% (versus a 2.9% industry average). Perkbox’s focus on mental health and recognition is credited with improving wellbeing, reducing incidents and boosting customer service.

Lanes Group Plc

Amelia Milan

HR Advisor