Case Study: Flight Centre achieves personalised, accessible employee wellbeing and increased engagement with Perkbox Wellness hub

How Flight Centre use Wellness hub to customise their employee wellbeing

Flight Centre UK, a long‑haul holiday specialist of the Flight Travel Group with nearly 900 employees across the UK and Republic of Ireland, faced varied and changing wellbeing needs after the COVID‑19 pandemic. One‑size‑fits‑all benefits weren’t working: the business needed to personalise support to keep furloughed staff engaged and help on‑site and remote workers manage new mental and physical health challenges, so they turned to Perkbox and specifically to Perkbox’s Wellness hub.

Perkbox delivered a centrally accessible Wellness hub filled with workout videos, meditation guides, sleep stories and talking‑therapy resources available on laptops, tablets, smartphones and smartwatches without additional sign‑ins. Flight Centre reports stronger employee attachment and a “feel‑good factor,” with staff citing positive personal development from new resources and higher engagement across the platform; top trending sessions included “HIIT for beginners,” “Kick off the day with a body scan” and “Morning wake up flow,” illustrating broad uptake of Perkbox’s offering.

Flight Centre

Jack Wardingley

Employee Benefits Manager