Case Study: East Coast Kerbing achieves 97% activation and increased employee engagement with Perkbox

East Coast Kerbing Revamping incentives for construction workers

East Coast Kerbing, a 33-employee commercial kerbing business in Brisbane, faced a demotivated workforce after a blanket weekly performance bonus became expected and no longer drove extra effort. Seeking a more effective, mobile-friendly way to reward standout behaviour and include both site and office staff, they selected Perkbox and its Recognition tools to redesign incentives and better target rewards.

Perkbox implemented its platform — including the Recognition product and Polls feature — while East Coast Kerbing’s leadership strategically reallocated the old bonus budget to fund targeted rewards and wider staff inclusion. Within two months they achieved 97% activation, 121 peer recognitions, 194 votes across 38 polls and 113 rewards totaling $5,365, with improved connection between office and on‑site teams thanks to Perkbox.

East Coast Kerbing

Sam Smart

HR Manager