Case Study: Rentalcars.com achieves an 11% reduction in staff turnover and 97% platform engagement with Perkbox

BookingGo Reducing staff turnover by 11% with Perkbox

Rentalcars.com, the world’s biggest online car rental service with 1,500 employees across London and Manchester, faced rapid growth and the challenge of keeping its culture intact and reducing high staff turnover (44%). To boost engagement and retention they chose Perkbox and its Perks platform as a simple, scalable way to support and reward employees.

Perkbox implemented its Perks solution, reaching 97% platform activation within seven months (96% of those users redeemed a perk), delivering 4,477 perks redeemed and over £160,000 saved by staff. That engagement correlated with an 11 percentage-point drop in staff turnover (from 44% to 33%), demonstrating measurable ROI and stronger employee motivation driven by Perkbox.

Rentalcars.com

Ryan Cheyna

People Director