Case Study: a leading education consulting firm manages 12,000+ inquiries and doubles sales volume with Periskope

How an Edtech Manages 12000+ Inquiries Across 20+ Sales WhatsApp Numbers

A leading education consulting firm was struggling to manage over 12,000 annual student inquiries that were fragmented across its sales team's personal WhatsApp accounts. This lack of visibility and control, using personal numbers, caused inconsistent responses, delays, and inefficiencies in their sales and mentoring processes. To address this, they turned to Periskope for a solution.

By implementing Periskope's multi-number WhatsApp inbox, the firm integrated its CRM to automate messages and unify all communications. The solution provided management with full visibility, enabled automated follow-ups triggered by CRM updates, and protected student privacy with number masking. As a result of using Periskope, the firm automated 20,000 messages monthly and doubled its sales query volume in the quarter.