Case Study: Bren achieves faster lead qualification and 24/7 support with Perimattic’s AI chatbot

Bren boosts qualified leads 35% with Perimattic

Perimattic developed an AI chatbot solution for Bren, a major real estate developer in India. The client faced challenges with an overwhelming number of daily customer enquiries, which strained their support teams and caused sales agents to spend excessive time on repetitive tasks instead of focusing on conversions. They needed an intelligent system to automate lead qualification and integrate with their CRM.

The solution implemented by Perimattic was a conversational AI chatbot that handled property enquiries, lead qualification, and appointment scheduling across multiple channels, including the client's website and WhatsApp. This solution integrated with Salesforce CRM for real-time lead tracking. The results included a 35% increase in qualified leads, a 50% reduction in missed enquiries, and an average response time of under 30 seconds.

Bren