Case Study: a BNPL merchant company achieves 62% faster remediation with PerformLine

How a fast-growing BNPL merchant network uses PerformLine to monitor for compliance at scale

A fast-growing BNPL merchant company faced significant challenges scaling its compliance monitoring to keep pace with its rapid expansion. Its manual review process was inefficient and lacked the reporting needed to meet regulatory obligations. The company turned to PerformLine and its Web Monitoring service to automate the identification of risks across its vast merchant network.

PerformLine implemented a solution using its Web Monitoring and Pro Services to automate compliance checks and provide expert quality assurance. This enabled the BNPL merchant to achieve 100% coverage of its network without adding staff. The results were significant, including a complete audit trail and a 62% decrease in remediation time, cutting it from over 55 days to just 21 days.