Case Study: Yorktel cuts commission processing time by 50% with Performio

Yorktel cuts commission processing time by 50% with Performio

Yorktel, a video managed IT services company, faced significant challenges with its legacy incentive compensation platform, Xactly. The system required manual file uploads, leading to slow processing times of over ten minutes, and provided poor customer support, often leaving the payroll and HR teams to resolve issues on their own. This prompted them to seek a new solution, which led them to evaluate Performio.

By implementing Performio's incentive compensation management solution, Yorktel automated its commission payout imports and eliminated manual processes. This resulted in a 50% reduction in commission processing time and eliminated overpayment errors. The sales representatives gained trust in the accuracy of their payments and actively use the platform. The vendor, Performio, also provided excellent customer support, making the overall experience a significant improvement.

Yorktel