Case Study: WP Engine achieves 30 hours/week commission time savings and modernizes Order-to-Cash with Performio

WP Engine’s Global Order to Cash Team Selects Performio to Modernize their Commissions Process

WP Engine, an Austin-based IT services company powering more than 1.5 million WordPress sites, faced a highly manual, error-prone commissions process after Xactly sunsetted Obero. Reporting was time-consuming and inflexible, data only synced once daily, plan changes required costly professional services, and the order-to-cash team spent days resolving issues for 200+ salespeople — so WP Engine selected Performio to modernize its incentive compensation management.

Performio deployed an end-to-end commissions solution that directly integrates with Salesforce and NetSuite, automates calculations, and provides dashboards for reps, managers, finance and payroll. The Performio platform and its responsive support reduced commission calculation and reporting time by about 30 hours per week (roughly one full-time equivalent), cut professional services costs, eliminated manual cross-checking, and delivered clear visibility into performance and payouts.

WP Engine

Tara Kelly

Order to Cash Operations Lead