Case Study: Spectrio achieves scalable, automated commission management and greater transparency with Performio

Spectrio Scales Sales Organization with Performio’s EnterpriseGrade Incentive Compensation Management Solution

Spectrio, a leading customer engagement technology provider serving more than 100,000 client locations, struggled to manage a complex, acquisition-driven commission structure using Excel. With many SKUs, varying pay rules from frequent acquisitions, and over $3M paid in commissions annually, the company faced heavy manual workloads (one full-time person spending 2–3 days per month) and high dispute volumes. Spectrio selected Performio’s enterprise incentive compensation management solution, including its Built for NetSuite connector, to address these challenges.

Performio automated Spectrio’s entire sales compensation process, provided scheduled NetSuite imports, flexible plan building, and improved reporting and dispute resolution. As a result, Spectrio repurposed the full-time commissions administrator to higher-value work, simplified plan changes, gained transparency that sales reps praised, and now supports more than 120 sales representatives on the platform while efficiently managing their $3M+ in annual commissions.

Spectrio

Tad Caudill

Commissions Manager, Finance