Case Study: Validity achieves 75% reduction in commission admin time and more accurate, timely payouts with Performio

Leading data-quality tool for Salesforce relies on Performio for sales commission automation

Validity, a Boston-based data-quality software company that helps Salesforce users improve email marketing and data management, faced growing pains as it scaled—having moved from Excel-based commission spreadsheets to a sales force that required more accurate and timely payouts. To solve chronic errors, time-consuming corrections, and a commissions role that had become a full-time job, Validity chose Performio and its ICM solution for automated sales commission management.

Performio automated Validity’s compensation calculations and replaced error-prone manual processes, delivering faster, more accurate payouts and freeing up commission admin to about one‑fourth of a full‑time equivalent. Performio’s ICM was also a more cost-effective choice (Xactly’s implementation was quoted at three times the cost), and Performio’s responsive support—answers within a couple of hours—helped Validity refocus staff on KPI reporting, forecasting, headcount, payroll and post-acquisition integration.

Validity

Krysten Macklosky

Lead Finance Analyst