Case Study: Temple & Webster achieves scalable hyper-growth with PerformHR

Temple & Webster - Customer Case Study

Temple & Webster, a newly formed online furniture and homewares business with big growth ambitions, needed to scale quickly while staying focused on its core e-commerce operation. To do that, it turned to PerformHR for outsourced HR support, including help choosing the right HR information system and building the people infrastructure it needed without investing heavily in internal HR systems.

PerformHR provided an embedded onsite HR business partner backed by offsite technical specialists, handling recruitment, onboarding, performance management, policies, and broader HR processes. This helped Temple & Webster build a more mature, scalable HR foundation that supported hyper-growth and later its transition to internal HR capability; the company went on to become Australia’s number one online retailer for furniture and homewares, with more than 231,000 active customers and 40% year-on-year growth.

Temple & Webster

Adam McWhinney

Co-Founder