Case Study: M&T Bank achieves broader testing coverage and faster app quality with Perfecto

M&T Bank boosts mobile web test coverage from 0% to 80% with Perfecto

M&T Bank, a community-focused financial institution, faced significant challenges in testing its omni-channel banking applications. Their in-house device lab was limited and high-maintenance, and they had zero test coverage for their mobile web app, which represented a major blind spot for a large portion of their user base. Collaboration was also difficult, preventing offshore teams from accessing devices. To address these issues, they turned to the vendor Perfecto and its enterprise, private cloud testing platform.

By implementing Perfecto, M&T Bank gained access to a vast, maintained lab of real and virtual devices, which they used to intentionally maximize test coverage based on real customer data. The solution provided critical capabilities like image injection and SIM card testing. The results were substantial: mobile web coverage increased from 0% to 80%, desktop web coverage grew by over 80%, and collaboration improved across 20 organizational groups. Perfecto enabled faster, higher-quality releases and helped the bank find a critical defect before it reached production.

M&T Bank