Case Study: a leading online retailer achieves continuous live e-commerce monitoring with Perfecto Scriptless

a leading online retailer launches hourly live e-commerce monitoring in 10 minutes with Perfecto

A leading online retailer needed to ensure its e-commerce platform was fully functional 24/7, as even minor bugs could lead to lost sales from impatient shoppers. Their challenge was to implement continuous live monitoring of complex user processes, not just basic site availability checks. They partnered with Perfecto, using their Perfecto Scriptless product, to address this.

Perfecto implemented a solution using Perfecto Scriptless to conduct automated live monitoring runs every hour across mobile and desktop browsers. This scriptless approach required no coding and was set up in minutes. The solution successfully identified critical bugs, such as a missing shopping cart icon that would have caused significant revenue loss. With Perfecto, the online retailer achieved 1,344 monitoring runs per week with minimal maintenance and low operational costs, ensuring a highly reliable platform.