Case Study: Higgins, Cavanagh & Cooney, LLP achieves streamlined billing, instant document access and improved productivity with PerfectLaw

Higgins, Cavanagh & Cooney, LLPExperiences Bottom Line Results

Higgins, Cavanagh & Cooney, LLP is a Rhode Island litigation firm of over 40 employees specializing in insurance defense. The firm faced growing technical limitations and support problems after their prior software vendor was acquired, so a selection team led by Gerald C. DeMaria II evaluated options and chose PerfectLaw’s All‑in‑One® software suite (including Front Office Enterprise) to replace their aging systems, going live within three months of signing.

PerfectLaw implemented its integrated All‑in‑One® solution—adding features such as Billing Compliance, the Document Management System (DMS) with Full Text Search, Document Assembly and PLMobile—to streamline billing, document workflow and remote timekeeping. As a result, Higgins, Cavanagh & Cooney significantly reduced billing processing time, eliminated one back‑office room, sped electronic billing acceptance, standardized firm documents, improved productivity and made documents instantly searchable, with ongoing efficiency gains nearly three years after deployment.

Higgins, Cavanagh & Cooney, LLP

Gerald DeMaria II

Firm Administrator