Case Study: Level Up Fitness achieves 154% visit growth with Perfect Gym

Perfect Gym Facilitates Level Up’s Expansion in Malaysia with YoY 154% Visits Growth

Level Up Fitness, a Malaysian fitness chain with 15 sites, wanted to scale while keeping memberships affordable and operations efficient across multiple locations. To support this growth, the company partnered with Perfect Gym, using tools such as Perfect Gym Manager, Payments Module, Client Portal, Automation Centre, and Analytics & Reports.

Perfect Gym helped Level Up Fitness centralize management, automate recurring payments, improve member self-service, and use data-driven reporting to make better business decisions. The results included 154% year-over-year growth in visits, around 80% of members using recurring payments, 39% year-over-year member growth, and more than 60,000 messages sent through automation campaigns, helping Level Up expand with stronger revenue and engagement.

Level Up Fitness

Kenny Sia

Founder