Case Study: Fitness One achieves digital transformation and enhanced member experience with Perfect Gym

Fitness One - Customer Case Study

Fitness One is a chain of full‑service, luxury clubs in Arkansas serving ~15,000 members; CTO Jake Curreri sought a modern, scalable platform after their legacy system failed to support expansion, offered weak online booking and poor reporting. To address these gaps they partnered with Perfect Gym and implemented Perfect Gym’s client portal, open API and back‑office management tools alongside their mobile app.

Perfect Gym’s solution delivered integrated member‑facing features (class booking/reservations, profile management, check‑in, instructor ratings, loyalty points and messaging) and real‑time back‑office visibility. As a result Fitness One eliminated reporting workarounds, can retrieve basic reports (e.g., active members), audit club status in real time, notify members of account issues before arrival, and make better data‑driven decisions — enabling the club’s digital transformation and scalable growth with Perfect Gym.

Fitness One

Jake Curreri

Chief Technology Officer