Case Study: Albuquerque Police Department cuts RTIC response times from minutes to seconds with Peregrine

How the Albuquerque Police Department evolved its real-time crime center

The Albuquerque Police Department faced a significant challenge with its Real-Time Information Center (RTIC), where officers needed nearly four minutes to manually gather data from fragmented, siloed systems during active incidents. This delay in accessing critical intelligence posed a potential danger to officers in the field. To address this, they turned to the vendor Peregrine for a solution.

By implementing the Peregrine platform to unify thousands of data sources, the department created a single, complete view of developing situations. This integration slashed the RTIC's response times from nearly four minutes down to mere seconds. The measurable result was a major improvement in operational efficiency, officer awareness, and the speed of decision-making.

Albuquerque Police Department

J.J. Griego

Deputy Chief