Case Study: The City of Lenexa achieves faster load times, increased traffic and lower bounce rates with Percussion CMS

The City Of Lenexa Living Up To Its Digital Reputation With Plans To Grow Its Web Presence In Percussion CMS

The City of Lenexa, a Kansas suburb serving 46,000 residents and many daytime commuters, needed a modern web platform to support municipal services, event promotion, and frequent content updates. Frustrated by an outdated CMS that forced Word-document submissions, manual HTML edits, limited publishing and frequent failures, Lenexa selected Percussion and implemented Percussion CMS to regain control of design, templates and site code while enabling nontechnical contributors to publish content.

Percussion delivered an in-context, template-driven CMS with built-in widgets, bulk upload, and a 90-day Coach-to-Live program, empowering more contributors and faster publishing. Since the migration to Percussion, unique visitors rose 22%, page load times fell 20% overall (42% for Internet Explorer), homepage bounce rate dropped 25%, homepage views increased 38%, and the contributor base nearly quadrupled — measurable gains that improved site performance and usability.

The City of Lenexa

Cheryl Sickels

Senior Graphic Designer