Case Study: College of Central Florida achieves improved accessibility and increased engagement with Percussion

College of Central Florida - Customer Case Study

The College of Central Florida needed a website redesign to better attract prospective students, support faculty, and serve the local community while addressing rising mobile traffic and strict accessibility requirements for users with assistive technologies. After a requirements review they chose Percussion and its Percussion CM1 platform for its enterprise scalability and ability to work with third‑party content and accessibility tools.

Percussion implemented a redesigned, mobile‑friendly site that integrated the college catalog and accessibility view, creating a seamless experience for all visitors and enabling hands‑on accessibility testing by the college’s Access Services team. As a result, Percussion helped drive measurable improvements: bounce rate fell to 8.14%, pages per session rose to 7.72%, average session duration increased by 2.95%, and Siteimprove accessibility metrics returned positive feedback.

College of Central Florida

Kathy Morse

Manager of Communications and Web Design