Case Study: Smile achieves five 9s availability and scalable growth with Percona

Smile Uses Percona to Guarantee Uptime and Scalability

Smile is a 4G LTE mobile broadband provider operating in Nigeria, Uganda, Tanzania and the DRC, aiming to be the provider of choice for fast mobile broadband and clear voice services for over 300 million potential customers. Their business challenge was to increase market share and subscribers without compromising customer satisfaction—requiring five “9s” availability for MySQL, since database downtime would cripple their entire platform.

Percona performed a Health Audit, designed a resilient MySQL architecture (covering runtime, backups, monitoring and replication), and migrated Smile with minimal service impact. Ongoing Percona Consulting and 24x7 Support delivered emergency fixes, performance tuning and backup/restore services; implementations yielded immediate performance improvements and no database downtime, enabling scalable growth and guaranteed uptime for Smile’s customers.

Smile

Paul Carter-Brown

CIO, Smile