Case Study: SBTech achieves 24x7 uptime and optimized MongoDB performance with Percona Support and PMM

SBTech Uses Percona Support to Ensure Uptime and Availability

SBTech, a leading interactive sports‑betting provider powering 80+ customers across regulated markets, runs a sharded, high‑availability MongoDB environment to keep betting data replicated and up to date. As the company expanded, they faced replication bottlenecks and occasional slowdowns that threatened uptime and the real‑time experience their customers expect.

To address this, SBTech used Percona Monitoring and Management for actionable metrics and subscribed to Percona Support for MongoDB, gaining 24x7x365 expert help to diagnose and resolve issues quickly. The combination of PMM visibility and Percona’s on‑call support optimized query and replication performance, preserved uptime, and gave SBTech the confidence to scale into new markets without impacting customers.

SBTech

Ezra Levi

DB Tech Lead