Case Study: Pepper.com achieves reliable uptime and real-time responsiveness with Percona Care Ultimate

Pepper.com Relies on Percona’s Database Expertise to Maintain Their Environment

Pepper.com is a global community-driven deals platform with more than 25 million users, 500 million page views and over 70,000 user-submitted deals per month. Because the site depends on minute-by-minute updates, rankings and voting, database responsiveness and uptime are critical—especially after their primary DBA left, taking key MySQL tribal knowledge with them. Pepper needed a cost-effective, easy-to-rollout database expert that could guarantee real-time performance and handle emergencies quickly.

Pepper.com selected Percona Care Ultimate, which provided a Percona Health Audit, 24x7x365 remote DBA services, server and schema tuning, best-practice implementations and non-blocking backups with Percona XtraBackup on Percona Server. The engagement delivered immediate performance gains, stronger backup/recovery guarantees and continuous expert monitoring, allowing Pepper’s team to focus on product improvements while Percona ensured database uptime and responsiveness.

Pepper

Pavel Genov

Head of Software Development