Case Study: The Mountaineers boosts site visits and membership growth with Percolator Consulting’s integrated web platform

The Mountaineers boosts site visits 30% with Percolator Consulting

The Mountaineers, an outdoor recreation and conservation organization, faced a challenge with a messy set of tools and processes that created a heavy administrative burden for its dedicated volunteers and staff. This also made it difficult for new members to navigate, hindering growth. Percolator Consulting was engaged to plan a new integrated web platform.

Percolator Consulting led the strategy and development of a new website, CRM, and activity management system built on Salesforce. This solution provided powerful tools for volunteers and a more welcoming experience for new members. The results were significant, including a 30% increase in site visits, a 53% increase in unique users, and a 13% growth in family memberships.

The Mountaineers