Case Study: University of Michigan-Flint achieves faster student service and major cost savings with Perceptive Software, Inc.'s ImageNow

University of Michigan - Flint - Customer Case Study

The University of Michigan-Flint was struggling with an overgrown paper filing system that slowed student service, frustrated staff, and made it hard to track down documents quickly. To solve this, the university turned to Perceptive Software, Inc and its ImageNow document management, imaging, and workflow software, which integrated with SunGard Banner and PeopleSoft.

Perceptive Software, Inc implemented ImageNow to give staff instant access to student records, streamline admissions and financial aid workflows, and improve security for FERPA compliance. The results were significant: UM-Flint expanded the system campus-wide, improved turnaround times and productivity, and saved more than $5 million over 10 years, delivering an ROI of nearly 1,550%.

University of Michigan - Flint